I've been reading a few management books lately, but this one is the best so far - Leadership Without Excuses. Not only is it well written, it is intensely practical, and it's obvious that they guys have been there, done that, bought the t-shirt. The chapter headings alone show you they know their stuff -
- Equip your people for moments of truth and tradeoff
- Invest excruciating minutes to ensure role clarity
- Use commanders intent to promote ownership. Stretch your people. Align them with your business strategy
- Compete for attention
- Boost the credibility of your high expectations
- Reward what you want to see more of... and stop tolerating what you don't
- Use the other F-word to tap hidden sources of motivation
- Wield your biggest stick: the power to take things away
- When you have no authority - use increased confidence and reduced anxiety as your consequence currency
- Whet the appetite for truth
- Prevent excuses before they happen
- Banish the fantasies and fetishes that lead to fingerpointing
- Treat mistakes as intellectual capital and give negative feedback that doesn't freak people out
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