1. Be a good coach
- Provide specific, constructive feedback, balancing negative and positive
- Have regular one-on-ones, presenting solutions to problems tailored to the employee's strengths
- Balance giving freedom to your employees while still being available for advice
- Make "stretch" assignments to help them tackle big problems
- Get to know your employees as people, with lives outside of work
- Make new folks feel welcome, help ease the transition
- Focus on what you want the team to achieve and how employees can help achieve it
- Help the team prioritize work, and make decisions to remove roadblocks
5. Be a good communicator and listen to your team
- Communication is two-way: Both listen and share
- Hold all-hands meetings and be specific about the team's goals
- Encourage open dialogue and listen to the questions and concerns of your employees
6. Help your employees with career development
7. Have a clear vision and strategy for the team
- Even amid turmoil, keep the team focused on goals and strategy
- Involve the team in setting and evolving the team's vision, goals, and progress
- Roll up sleeves and work side-by-side with team, when needed
- Understand the specific challenges of the work
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